Privacy Policy
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Welcome to MSS Land Investors and our website at www.msslandinvestors.com. This Privacy Policy applies to MSS Land Investors LLC, 720 N Commerce St. Unit #936 Ardmore, OK. 73401, USA (“MSS Land Investors“, “we”, “us”, or “our”).
This Privacy Policy governs the Personal Information we collect from our customers, our website and other online visitors (“you or “your”). For information we automatically collect from your online visits through cookies, please refer to our Cookie Policy.
Terms Used
For the purposes of this Privacy Policy,
a) “Business Partner” means our designated title company(s), any subcontractor, supplier or other entity with which we have an ongoing business relationship to provide our services or information.
b) “Personal Information” means information that may directly or indirectly identify/identify you, such as your name, telephone number, email address, IP (Internet Protocol) address and location data.
c) “Processing” means any operation or set of operations which is performed upon Personal Information, whether or not by automatic means. The term is broad and covers virtually any handling of data.
Terms Used
Our use of your Personal Information is subject to both Oklahoma’s Online Privacy, and Consumer Protection Regime and the EU’s General Data Protection Regulation (“GDPR”), and of course we process your Personal Information accordingly.
If you have any questions about this policy or our data protection practices, please contact us using shawn@msslandinvestors.com, call (580) 258-1008, use our Contact Form or write to us at the above address.
Data we collect
We may ask you to provide us with Personal Information:
- When you use our websites.
- When you request offers, services, support, or information.
- When you work with us to get an offer on your property.
- When you participate in our promotional activities including SMS and email marketing.
- When you subscribe to advertising and promotional SMS and emails or other materials.
- When you interact with us on third party social networks (subject to that third party’s terms of use and privacy policies).
- When you contact us.
The categories of Personal Information we collect may include name, email address, business address, telephone numbers. They may also include information about your property such as your title, ownership or mortgage status, or other related information. We may also collect demographic information, such as information about your interests and preferences.
In order to provide you with a more consistent and personalised experience in your interactions with us, information collected through one source may be combined with information we receive from other sources.
We may also supplement the information we collect with information we receive from other parties, including our Business Partners and other third parties.
For optimal customer support, we use first name, last name, e-mail address, and the data related to your contract with us. Your data will be stored on our website and or our customer relationship management system provided by FollowUpBoss.com (Enchant LLC). This data processing is based on our legitimate interest in providing our service.
Data we collect
We may automatically collect behavioural and usage information about your visits to our website, including the pages you view, the links you click, and other actions you take in connection with our website and our services. We may also collect certain information from the browser you use to access our website, such as your IP address, device ID, location data, browser type and language, access times.
We use so-called cookies on our website. Cookies are pieces of information that are transmitted from our web server or third-party web servers to your web browser and stored there for later retrieval. Cookies may be small files or other types of information storage. For further information on the cookies we use, please refer to our Cookie Policy.
We use the hosting services of Hostgator.com (Newfold Digital Inc), for the purpose of hosting and displaying our website. Hostgator does so on the basis of processing on our behalf, and that also means that all data collected on our website is processed on netcup’s servers.The basis for processing is our legitimate interest, and the initiation and/or fulfillment of a contract.
Information from Third Party Sources
We may receive information about you from third party sources such as services and contents we have integrated in our website, our Business Partners, social media platforms and other third parties.
We may use the data to better understand you in order to improve our ability to offer you relevant advertising, products and services, and to help prevent and detect fraud.
How we use Personal Information
We may use your Personal Information for the following purposes:
- Providing our services and support or carrying out the works you have requested.
- Sending communications to you, including information and the stages of your transactions with us for example our initial review, due diligence services, title company interactions or lead generating services.
- Facilitating your use of our website and online chat and communication tools and services.
- Help via online chat and communication tools and services to answer your queries.
- Facilitate communication from our Business Partners.
- Customise, analyse and improve our services (including content and our advertising campaigns), technologies, communications and relationship with you.
- Better understanding of our clients and website users, including their interests and interactions with our site.
- Content personalization and application of your preferences.
- Enforce our terms of service, website terms and separate agreements (where applicable) with you.
- Preventing Fraud and Other Prohibited or Illegal Activities.
- Protecting the security or integrity of our websites, our businesses, and our services.
- Perform other functions or serve other purposes as communicated to you at the point of collection, or as required or permitted by law.
Legal Basis for Processing
Our legal basis for collecting and using your Personal Information as described in this Privacy Policy will depend on the Personal Information involved and the specific context in which we collect it. In general, we collect and process your Personal Information based on one or more of the following:
- Your consent, for example where we have obtained your consent to process your Personal Information for specific activities (such as the use of cookies for online tracking and analysis).
You have the right to withdraw your consent at any time by contacting us at any time. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent prior to its withdrawal. Where applicable, we may ask for your consent for processing at the point of providing your Personal Information. - To comply with a contractual obligation. We will inform you at the time of collection whether the provision of your Personal Information is mandatory and the possible consequences if you do not provide us with your data.
- To comply with our legal obligations where other laws require us to process your Personal Information (for example, health and safety, tax and other applicable laws and regulations).
- In our legitimate interest which include providing this website and/or related services, and/or conducting marketing and advertising activities, provided always that our legitimate interests do not override any reservation or prejudice your rights and freedoms.
Retention of your data
We will retain your Personal Information as necessary, in connection with the purposes described in this Privacy Policy, for as long as your account is active, and in accordance with our data retention policies and applicable law.
International transfers
We may transfer your Personal Information to other companies, including our Business Partners, as necessary for the purposes described in this Privacy Policy. In order to provide adequate protection for your Personal Information when it is transferred, we have contractual arrangements regarding such transfers. We take all reasonable technical and organisational measures to protect the Personal Information we transfer.
How we may share your Personal Information
We may share your Personal Information with our Business Partners for the purposes described in this Privacy Policy, including (but not limited to) conducting the services you request, or customising our business to better meet your needs.
We share your Personal Information only with Business Partners who agree to protect and use your Personal Information solely for the purposes specified by us.
We may also disclose your Personal Information for any purpose with your consent or for law enforcement, fraud prevention or other legal actions as required by law or regulation, or if we reasonably believe that we must protect us, our customers or other business interests.
Except as described above of which you will be informed in advance, we will not disclose your Personal Information.
How we secure your Personal Information
We take all reasonable steps to protect your Personal Information from misuse, interference and loss, and from unauthorised access, modification or disclosure. The ways we achieve this are:
- The use of encryption when collecting or transferring Personal Information.
- The existence of technical and organisational measures designed to ensure the continued integrity, availability and resilience of processing systems and services.
- Limiting physical access to our offices.
- Limiting access to the information we collect about you.
- Ensuring that we and our Business Partners have appropriate security measures in place to protect your Personal Information.
- Where required by law, destroying or de-identifying your Personal Information.
Marketing
General
Insofar as you have given us your separate consent to process your data for marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.
You may give us your consent in a number of ways including by selecting a box on a form where we seek your permission to send you marketing information, or sometimes your consent is implied from your interactions or contractual relationship with us. Where your consent is implied, it is on the basis that you would have a reasonable expectation of receiving a marketing communication based on your interactions or contractual relationship with us.
Direct Marketing generally takes the form of email or SMS but may also include other less traditional or emerging channels. These forms of contact will be managed by us, or by our contracted service providers. Every directly addressed marketing sent or made by us or on our behalf will include a means by which you may unsubscribe or opt out.
SMS and other Mobile Messages
We may also send promotional mobile messages in various formats. Promotional messages advertise and promote our products and services and may include promotions, specials and other marketing offers. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Our message frequency will vary but will not exceed 5 messages per Week.
You agree that we may send you messages regarding the foregoing topics or any topic and that promotional messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts.
Opt-In
By providing your mobile phone number to us, you are voluntarily opting in and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us. Your participation in the Program is not required to make any purchase from us and your participation is completely voluntary.
Opt-Out and Support
You may opt-out at any time. If you wish to opt- out and stop receiving mobile messages from us, or you no longer agree to these Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. For support, reply HELP to any mobile message from us. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Terms.
Changes
We may also change the telephone number or short code we use and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.
Your rights
You can exercise the following rights:
- Right to information
- Right to rectification
- Right to deletion
- Right to data portability
- Right of objection
- Right to withdraw consent
- Right to complain to a supervisory authority
- Right not to be subject to a decision based solely on automated processing.
If you have any questions about the nature of the Personal Information we hold about you, or if you wish to exercise any of your rights, please contact us.
Updating your information and withdrawing your consent
If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us. You can revoke consents you have given at any time by contacting us. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under the age of 13 years old.
CAN SPAM Act
In accordance with CAN SPAM, we agree to unsubscribe you from receiving future emails and ALL other correspondence, immediately if you ask us to do so.
Controls For Do-Not-Track Features
At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. If a standard for online tracking has to be adopted, we will do so and will inform you about that practice in a revised version of this policy.
Telephone Consumer Protection Act (TCPA)
If we are sending you SMS marketing communications, you may manage your receipt of marketing and non-transactional communications from us by replying or texting ‘STOP’.
Access Request
In the event that you wish to make a Data Subject Access Request, you may inform us in writing of the same. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with any Personal Information or to make a correction requested by you, we will tell you why.
Changes
We may update this Privacy Policy from time to time. If we make changes to this Privacy Policy, we will revise the effective date. This Privacy Policy was last updated on Friday, February 9th, 2024.
Questions
If you feel that the above is not sufficient or if you have any queries as regards the collection, processing or use of your information we are looking forward to hearing from you. We will make every effort to reply as soon as possible and take into consideration any suggestions from your end.